July 20, 2009 01:25:21
Posted By P & L Blog

The Waldorf Astoria

 

Expedia recently surveyed 4,500 hotels all over the world, asking them to rank tourists based on their behavior.  French tourists were found to be cheap, rude, and "terrible at languages". 

 

Expedia's marketing director, Timothee de Roux, attributes their rudeness to the stress of travel, including the challenge of trying to communicate in another language.  The solution seems obvious for the tourism industry: ease their pain and provide them information in French.  Hotels, restaurants, museums and other tourist attractions frequented by European tourists should have key pages of their websites translated  so that guests can have a certain comfort level and familiarity before they arrive.

 

The winner of this year's survey?  The Japanese, for the third year in a row.

 

 

 

Image courtesy of manuel/MC.  Licensed by Creative Commons.
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